The Institute is overseen by its own membership using a peer-review system and ultimately by the independent Office of the Inspector General (OIG).
All complaints are treated confidentially and completely anonymously. For your own security please complete the Institute website’s contact form on a computer and in a location not traceable to you (e.g. internet cafe, hotel business suite, etc.) and take care not to reveal any information in your testimony that would indicate your identity. Any information revealing your name or any personally identifiable information in relation to a complaint will be anonymised at the earliest opportunity.
A copy of the code of ethics together with the Institutes professional position on public interest orientation will also be provided upon request. Please remember that a complaint will not be acted upon unless it is complete. To be considered complete, it must include all of the following:
- The date and time of the incident you are complaining about.
- The physical location of the incident.
- A description of your specific complaint, including any information that would identify persons, organisations and places.
- What you would like to happen as a result of your complaint.
- If anyone other than yourself was involved in the incident, including names and contact details if possible.